Saturday, January 8, 2011

Re: [LINUX_Newbies] Re: Can't Connect to the Internet with Ubuntu

 

On Sun, Jan 09, 2011 at 01:52:15AM -0000, kazman1914 wrote:
> Hi,
>
> Thank you for showing such patience to an extreme newbie. You asked:

Some folks here are good at that. :) (That's why it's called
Linux_Newbies).

To summarize
Time Warner gave you a cable modem (that also works your phone.) You've
established that the hardware works, as Windows can get an address.

You're not using wireless. (That's what was meant by the question about
whether a wire was connected. )

> "If there is no wire and you are able to connect to the internet
> using Windows, please let us know that also. We will work
> from there."

> "Please tell us exactly which Ubuntu you installed. It is possible
> to download many different flavors of Ubuntu and some install what
> is called Network Manager (or equivalent) and some don't."
>
> I'll have to get back to you on that. It's the latest non-BETA version, 10.04 I think, but I'll have to check to be sure. Based on my conversation with customer service at TWC, the modem is set to provide the IP address via DHCP.

Question--does Ubuntu definitely see the ethernet card. That is, if you
open a terminal (In Ubuntu, I think it's under
Applications=>Accessories) and type

ifconfig eth0

Does it show something?

My guess is always on NetworkManager, which came by its nickname of
NetworkMangler honestly.

Also, Ubuntu 10.04 has long term support (henceforth known as LTS), but
it isn't the newest. The newest theoretically stable version is 10.10
and there's an alpha of the next one coming out.

I'd be really curious to know if other distributions worked.

For the moment, please try the ifconfig eth0 command and see if that
brings a result. You'll get about 4 or 5 lines of output, assuming it
sees the card. If you see something like failure fetching device, then
that would be the problem.

Also, please post the output of

lspci |grep -i ether

(lspci gives information about the hardware--grep gets specific
information, in this case the ethernet card. Usually, the output will
be Ethernet with a capital E, but we use the -i to make it case
insensitive.)

--
Scott Robbins
PGP keyID EB3467D6
( 1B48 077D 66F6 9DB0 FDC2 A409 FA54 EB34 67D6 )
gpg --keyserver pgp.mit.edu --recv-keys EB3467D6

Spike: What, your Mom doesn't know?
Joyce: Know what?
Buffy: That I'm, uh...in a band. A rock band...with Spike here.
Spike: Right. She plays the-the triangle...
Buffy: Drums.
Spike: Drums, yeah. She's hell on the old skins, you know.
Joyce: (to Spike) And what do you do?
Spike: Well I sing.

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